# How to Migrate to WhatChimp from Another BSP (Business Solution Provider), Without Losing Your Phone Number, Messaging Quota, or Quality Rating

> Introduction Migrating your WhatsApp Business account to WhatChimp from another Business Solution Provider (BSP) is straightforward and secure. This guide will walk you through the process step-by-step, ensuring you retain…

- URL: https://whatchimp.com/whatsapp-marketing-campaigns/how-to-migrate-to-whatchimp-from-another-bsp-business-solution-provider-without-losing-your-phone-number-messaging-quota-or-quality-rating/
- Author: Anant Gupta, Founder, WhatChimp (https://anantgupta.xyz)
- Published: 2025-10-29
- Updated: 2026-03-16
- Topic: WhatsApp Marketing Campaigns
- Publisher: WhatChimp (https://whatchimp.com), a WhatsApp marketing platform on the official WhatsApp Business API

## Key takeaways

- Moving a WhatsApp Business number to WhatChimp from another provider keeps the phone number, messaging limits and quality rating.
- Two-step verification on the number must be turned off temporarily in the phone number settings before the migration.
- During the WhatChimp connection, choose the same Business Portfolio, WhatsApp Business Account and phone number you used with the previous provider, then register the number.
- Check the Messaging Limit and Quality section afterwards to confirm the messaging quota and quality rating match what you had before.

## **Introduction**

Migrating your WhatsApp Business account to WhatChimp from another Business Solution Provider (BSP) is straightforward and secure. This guide will walk you through the process step-by-step, ensuring you retain your phone number, messaging limits, and quality rating throughout the transition.

## **Before You Begin**

Make sure you have:

- Access to your Facebook Business Manager account

- Login credentials for your current WhatsApp Business API account

- Admin permissions for the phone number you want to migrate

## **Step 1: Prepare Your Account for Migration**

### **Access Your Connected Phone Numbers**

1. (shortcut link) Navigate to[whatchimp.com/phone-numbers](https://whatchimp.com/phone-numbers) 

2. You’ll be redirected to the Facebook login page

### **Select Your Business Portfolio**

1. Log in with your Facebook credentials

![Illustration: Select Your Business Portfolio](https://whatchimp.com/storage/2025/10/image-1024x744.png)

- Select the Business Portfolio that contains the phone number you want to migrate

- ![](blob:https://whatchimp.com/02bf7d06-07a3-4513-a6f8-4b1cb037c827)

- You’ll see all connected phone numbers under this portfolio, Click the Settings icon next to your phone number

- ![](blob:https://whatchimp.com/1f801672-acaf-4739-8373-d9610813e3fd)

### **Disable Two-Step Verification**

1. Click on Two-Step Verification in the settings

2. If this feature is currently enabled, disable it temporarily for the migration process

![Illustration: Disable Two-Step Verification](https://whatchimp.com/storage/2025/10/image-2-1024x474.png)

### ** **** **** **** ****Step 2: Connect Your Number to WhatChimp**

### Initiate the Connection

1. Log into your WhatChimp account

2. Click “Connect WhatsApp”

3. Select “Connect (Without Catalog)”

### Complete the Connection Process

- Follow the standard WhatsApp connection flow

- Important: Choose the same Business Portfolio, WhatsApp Business Account (WABA), and phone number that you’re migrating from your previous BSP

- Complete the connection process

![Illustration: Complete the Connection Process](https://whatchimp.com/storage/2025/10/image-1.png)

### **Register Your Phone Number**

1. Once connected, scroll down to find the “Register” button and click it

![Illustration: Register Your Phone Number](https://whatchimp.com/storage/2025/10/image-3-1024x395.png)

- Enter the registration code: 123456

![Illustration: Register Your Phone Number](https://whatchimp.com/storage/2025/10/image-4-978x1024.png)

1. Wait a few seconds for the success confirmation message

- ![](blob:https://whatchimp.com/02e3eba3-f22f-44d6-8f94-763978cb9cc5)

### **Verify Your Migration**

1. Navigate to the “Messaging Limit and Quality” section in your WhatChimp dashboard

2. Confirm that your messaging quota and quality rating match what you had with your previous BSP

- ![](blob:https://whatchimp.com/326d3f31-46d1-42c9-a2af-9a4e2a2b2b2a)

## **Conclusion**

You’ve successfully migrated to WhatChimp! Your phone number, messaging limits, and quality rating have been preserved, allowing you to continue your business communications without interruption.

Need Help? If you encounter any issues during migration, contact WhatChimp’s support team for assistance.