Trusted by businesses in 90+ countries

• I've dealt with many companies for sending WhatsApp messages.

  But honestly, this company is the best. They have excellent and very flexible technical support, and they help immediately.

  I think I've settled on this company now.

• Stephanie has been a very helpful support since we created the account. She guided us through setting up and troubleshooting the whole way. Highly recommended!

• I started using this today and it was an amazing experience overall. Especially the customer service and prompt replies and assistance.

• This was wonderful experience with whatchimp team. They resolve all the issue on the spot and guide about each feature.

• Excellent service from Christabel! She was very helpful, patient, and professional throughout the whole process. She explained everything clearly and made the experience smooth and pleasant. Really appreciate her prompt assistance and friendly attitude. Highly recommended!

• All my questions are answered. Got a life time discount. I was able to add subscribers now. I verified my meta account with help from Joy. She was very helpful and patiently guided me with all necessary steps in Agency portal as well as in Whatchimp app.

• I had an excellent experience with WhatsChimp call support. Michelle Kosisochukwu Benjamin guided me very professionally and patiently throughout the process. She explained everything clearly and provided outstanding support, making the whole experience smooth and helpful.

• Christabel did an excellent job helping me!

• solved my problem quickly

• We use What Chimp for customer communications. It's currently a very good and cost-effective solution for small businesses. There are a few things we're still struggling with (for example, how to disable bot replies for all message types), but the service is still good.

• I initially had quite a few problems getting everything set up, and it took much longer than expected. Support was slow at first, which made the process frustrating.

  However, they eventually helped me properly over the a call, and we managed to sort everything out. Since then, the software has been working fine, and I can now see that it has great possibilities once it’s set up correctly.

• i am loving the service

  the customer service is prompt and top notch

  michelle, stephenie and others... are very very helpful!

  five stars for the team

• Abba was great help. Really professional and patient

• joy helped me very well, i am satisfied with the service . joy explained very well , i am happy now

• It was great! Very supportive

• I had an issue with the service that prevented me from using the platform properly for several months. After reaching out for support, the team joined a meeting with me very quickly and resolved the issue in less than 30 minutes.

  I am very pleased with the support I received and truly appreciate how fast and professionally the team handled the problem.

  Special thanks to Michelle for her assistance. She was extremely helpful, responsive, and played an important role in resolving the issue.

  I hope the company continues to improve, grow, and succeed. Your success is also a success for your customers, and I appreciate the effort your team puts into supporting us.

  Thank you again for the excellent service.

• A really great customer support experience with Abba Joy she was supper helpful in every step to solve my issue.

• The customer service is great and accommodating. I was able to successfully setup my account with Abba Joy who really helped me out.

• The staff member who attended to me explained the cause of my problem clearly and helped me find a solution as quickly as possible

• Overall a wonderful platform! The experience has been great and the team is responsive. A couple of things worth noting for improvement some parameters feel a bit restrictive (e.g. the 3-button rule), and it would be great to have more room for custom functionality. The manual API was hell , glad i found whatchimp and my custom bot flow needed a bit of workaround to get where I wanted, but I got there. Looking forward to seeing how the platform evolves , lots of potential and excited to keep pushing the boundaries together. Cheers!

• Best platform, Great customer service from the team, im giving the platform a good 10/10.

• Very Helpful. Benjamin Christabel.

• I've experienced a bit of issue with payment not coming to my account, after back in forth with support team and still feeling stuck, Michele from the whatchimp sales reached out to me via email to check for the details and find out that I've made the top up using the secondary account and help me to solve my issue, really appreciate the extra effort in helping me find the solution for this

• Michelle was very helpful in guiding me and was very professinoal in the way she handled the call and the response time

• Person on the call was very helpful in sorting out all of my queries.

• Clear responses, and a clear guide to follow

• Good and clear reply.

• i like whatchimp , its help more for message marketing , and support my work .

  my call experience with joy was so helpful . thank you

• Abba Joy is a very helpful and friendly person. She is able to help me sort out my problem in whatchimp.

• The agent took us through it in a calm and professional manner.

  She provided appropriate answers to all our questions

• The bot seems to have easy flow building interface.Also, the customer service is great

• Issue solved

• It’s been an amazing 30days experience for me. To an extent, I have been able to solve the issues of constantly being logged out of WhatsApp due to Meta bulk messaging restrictions. I have just resubscribed for the next 30days.

  Well done WhatChip team.

  We look forward to adding more features to the API.

  Nyebuchi Amadi

• It was a smooth communication. Finally my issue is resolved, thankyou Stephanie Agidi to finally start Whatchimp services for my work :)

• Best Experience

• Abba Joy So good nice experience

• Helpful and supportive.

• It was extremely helpful>Ms Joy was kind and nice.Thanks alot

• Thank you for the details and assistance

• We got a clear explanation of the features of WhatChimp and were given important information regarding our account and the features.

• Great service!

• Staff, Customer service, Product.

• Thanks to Christabel for the platform support; she was very patient and helped me connect my number. I speak Spanish, and she assisted me via chat. I’ll continue exploring the platform.

• Good service and efficient

• I previously left a critical review of WhatChimp after experiencing significant issues with their Basic Plan.

  My main concern was that the advertised allocation of 100,000 AI tokens was being consumed during the setup and training process of the AI agent before the chatbot was even live.

  As a small beauty salon business, I felt this was inconsistent with the marketing claims that the token allowance was sufficient for thousands of AI-powered interactions.

  After raising my concerns publicly on Trustpilot, the WhatChimp team reached out to me directly.

  What happened next is why I am updating my review.

  Rather than dismissing my concerns, the company listened carefully, investigated the issues, and took ownership of the situation.

  They upgraded my account to the Professional Plan at no additional cost and worked with me to better understand what had gone wrong.

  More importantly, they didn't just fix the problem for me. They informed me that they had taken my feedback seriously and had made changes to the onboarding and training process for Basic Plan customers so that future users would not encounter the same issue.

  To me, this says a lot about a company.

  Any business can look good when everything is working perfectly. The real test of a company is how it responds when a customer encounters a problem. In this case, WhatChimp exceeded my expectations.

  They were responsive, professional, willing to listen, and prepared to make meaningful improvements based on customer feedback.

  No software platform is perfect, especially in a fast-moving area such as AI.

  What matters is whether a company is willing to engage with customers, resolve issues fairly, and continuously improve its product.

  Based on how WhatChimp handled my concerns, I am happy to update my review and acknowledge the excellent customer service I received.

  The team went above and beyond to ensure I was satisfied and to improve the experience for other customers going forward.

  Thank you to the WhatChimp team for listening, taking action, and turning a negative experience into a positive one.

• I had a pretty confusing case and Joy helped go through every detail with clear and direct instructions which helped me reach a decision related to the two business that I'm running.

  Definitely she is way more helpful than the AI bot that is answering my tickets and the human agents who jump in to follow-up without getting the full picture first.

• more than perfect withtemitope

• Michelle was truly very helpful!

• Excellent support

• Great Support

• was very supported , she is very nice and Good experience with her she is Amazing supporter.