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Customer Stories
Success stories speak louder
The best way to showcase our commitment is through the experiences and stories of those who have partnered with us.
Using WhatChimp for my clients' lead nurturing has been a game-changer. The transparent pricing and user-friendly interface made it easy to set up, and we've seen significantly better responses and engagement rates. Highly recommend!
Rohan Chaubey
Startup Growth Advisor
Increase in customer engagement
We've seen significantly improved response times and higher customer satisfaction rates. The ability to personalize messages and automate responses has streamlined our support processes. WhatChimp has become an essential tool for enhancing our customer support.
Ritwik Ahlawat
SaaS Founder
Reduction in response time
We were constantly seeking a reliable communication solution for our clients that wouldn't lead to banned numbers or exorbitant costs. WhatChimp has been instrumental in managing our bulk messaging campaigns. It's incredibly user-friendly and efficient.
Pulkit Gupta
Business Growth Consultant
Increase in campaign reach
Pay 0% Markup Fees
Compare WhatChimp with Others
Unlike other WhatsApp BSPs, we charge 0% markup fees on top of the official WhatsApp Official API
- No Markup Fees
- Pay Directly to Meta
- Save upto 35% per Conversation
Frequently Asked Questions
We're here to answer all your questions
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.
Yes! We're a verified Meta Business Partner (ID: 9414567625222420). You can verify our partnership status directly on Meta's official directory: facebook.com/business/partner-directory/search?id=9414567625222420. This partnership gives us direct access to Meta support and priority issue resolution for our customers.
No, you do not need to have any prior technical knowledge to set it up.
We've made the setup process incredibly simple:
- Step-by-Step Video Tutorials: Clear, detailed videos showing every step
- Comprehensive Documentation: Written guides with screenshots
- Simple Enough for Anyone: So straightforward that even interns or VAs can set it up
- 15-Minute Setup: Most businesses are up and running in under 15 minutes
If you get stuck, our support team is ready to help via ticket system or jump on a call to guide you through!
You can be up and running in a day! Our streamlined setup process means you can start engaging with customers today. Plus, template approvals happen in just 10 seconds, unlike other platforms that take hours or days.
We charge 0% markup on Meta's WhatsApp API fees, while other providers typically charge 20-25% extra. This means you save up to 35% per conversation. You pay Meta directly, ensuring complete transparency and the lowest possible rates in the market.
As a Meta Business Partner, we have direct priority access to Meta's support team. If you face any account blocks or technical issues, we can escalate your case directly to Meta for immediate resolution - a benefit you won't get with regular providers.
Zero risk! We use the official WhatsApp Business API, not modified apps or unofficial methods. Our platform is fully compliant with Meta's policies, ensuring your business communications remain secure and uninterrupted.
- Bulk Broadcasting: Send personalized messages to thousands of contacts in minutes with 99% delivery rate
- Smart Automation: Connect with Google Sheets to automatically sync customer data and trigger messages
- AI-Powered Chatbot: Leverage OpenAI integration for human-like customer interactions 24/7
- No-Code Bot Builder: Create complex conversation flows without any technical knowledge
- Live Chat Dashboard: Manage all customer conversations in one place with team inbox
- Advanced Analytics: Track message delivery, response rates, and campaign performance
- Multi-Agent Support: Add unlimited team members and route conversations automatically
Absolutely! We offer seamless integration with:
- Google Sheets for data synchronization
- Zapier for connecting with 3000+ apps
- Shopify & WooCommerce for e-commerce automation
- Custom webhooks for advanced automation
- CRM systems for lead management
We believe in empowering you with the right tools and knowledge:
- Detailed Onboarding Portal: Self-serve setup guides and videos
- Ticket Support: Quick responses to technical questions
- Screen-Share Support: For complex technical issues
- Priority Meta Support: Direct escalation for Meta-related issues
- Regular Platform Updates: New features and improvements
Absolutely! There are no long-term contracts or hidden fees. You can cancel anytime, and we'll only charge for the days you've used the service.
Yes! We offer a 100% money-back guarantee if you're not satisfied with our service within the first 7 days. Our confidence comes from our 2,742+ happy customers and our status as a Meta Business Partner.