Make integration

Build WhatsApp into your Make scenarios

Add WhatChimp to a scenario in Make and let its routers and filters decide who gets a message, who is handed to a chatbot flow and who is simply saved as a contact.

  • Send a WhatsApp message from any scenario
  • Start a chatbot flow for the right contacts
  • Create, update and label subscribers
  • Call any WhatChimp API endpoint from a module
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What a scenario can do in WhatChimp

Each of these is a module you drop into the scenario.

Send a message

Message the customer at the right step

Place the Send a Message module wherever the scenario should talk to the customer, after a payment, a booking or a status change.

  • Runs on whatever starts your scenario
  • Values from earlier modules fill the message
  • Filters decide who receives it

Trigger a bot flow

Hand the customer to a chatbot flow

A scenario can start one of your WhatChimp bot flows for a contact, so the conversation carries on by itself from there.

  • Start a reorder, a survey or an onboarding flow
  • The bot asks, branches and answers as usual
  • Your team steps in from the shared inbox when needed
See the WhatsApp chatbot

Subscribers and labels

Keep WhatChimp’s contacts in step with your tools

Create a subscriber when a customer appears in another tool, update them when something changes, and label them for the next campaign.

  • Create, get, update and delete a subscriber
  • Create labels and list the ones you have
  • Read conversations when a scenario needs the history

Any API call

Reach the rest of WhatChimp with one module

When no ready-made module covers what you need, Make an API Call reaches any endpoint of the WhatChimp API with your account’s token.

  • Message status, templates, sequences and notes
  • The same token your account already has
  • The response is yours to use in the next module
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  • Official WhatsApp API
  • Meta Business Partner

What it supports

WhatChimp modules on Make

The modules of the community-built WhatChimp app on Make.

Messages and bots

Talk to the customer.

  • Send a MessageA WhatsApp message to a subscriber.
  • Trigger a Bot FlowStart one of your chatbot flows.
  • Get a Bot TemplateRead a template’s details.
  • Get all ConversationsRead the conversation history.

Subscribers and labels

Keep contacts current.

  • Create, Update or Delete a SubscriberManage a single contact.
  • Get a SubscriberRead one contact.
  • List all SubscribersRead your contacts.
  • Create a Label, List all LabelsOrganise who is who.

Everything else

For what the modules do not cover.

  • Make an API CallAny endpoint of the WhatChimp API.
  • Webhooks in MakeReceive WhatChimp events with Make’s own webhook module.

Works even better with

Customer stories

Success stories speak louder

The best way to show our commitment is through the people who work with us.

Pulkit GuptaFounder, E-Startup India

Our ads now take people straight to WhatsApp, and WhatChimp’s chatbot takes over: it asks the right questions, qualifies them and routes them to our team.
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  • +75%Increase in customer engagement

    Using WhatChimp for my clients’ lead nurturing has been a game-changer. The transparent pricing and user-friendly interface made it easy to set up, and we’ve seen significantly better responses and engagement rates. Highly recommend!

    Rohan ChaubeyStartup Growth Advisor

  • +65%Reduction in response time

    We’ve seen significantly improved response times and higher customer satisfaction rates. The ability to personalize messages and automate responses has streamlined our support. WhatChimp has become an essential tool for our customer support.

    Ritwik AhlawatSaaS Founder

  • +70%Increase in campaign reach

    We were constantly seeking a reliable communication solution for our clients that wouldn’t lead to banned numbers or exorbitant costs. WhatChimp has been instrumental in managing our bulk messaging campaigns. It’s incredibly user-friendly and efficient.

    Pulkit GuptaBusiness Growth Consultant

Frequently asked questions

We’re here to answer all your questions

What teams ask before they start. Can’t find your answer? See every question or chat with our team.

Is there a WhatChimp app on Make?

Yes. The WhatChimp apps on Make are built by members of the Make community, not by WhatChimp or Make. They use WhatChimp’s own API, the same one available to every account.

Do I need to code?

No. You build scenarios in Make’s visual editor by connecting modules. Make an API Call is there for the cases where you want an endpoint that has no module.

Can a WhatsApp event start a scenario?

Yes, through a webhook. Add Make’s webhook module to your scenario and point a WhatChimp webhook at its address, for incoming messages, button clicks, form submissions or catalog orders.

What can a scenario do in WhatChimp?

Send a message, start a bot flow, create, read, update and delete subscribers, create and list labels, read conversations and call any other API endpoint.

Can I send any message I like?

WhatsApp’s own rules apply. Free-text messages are delivered inside the customer’s 24-hour window, and approved templates are used outside it.

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  • Official WhatsApp API
  • Meta Business Partner

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