WhatsApp Forms

Collect data with forms inside WhatsApp

Build interactive forms that customers complete directly in WhatsApp. Collect leads, feedback and customer data without sending anyone to a web page.

  • Forms work inside existing WhatsApp chats
  • A notification the moment a form is submitted
  • Direct integration with CRM and spreadsheet tools
  • No coding required
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From 2,742+ happy customers

Trusted by businesses in 90+ countries 

Proudly used by small businesses and large enterprises worldwide

  • India
  • Mexico
  • Colombia
  • Nigeria
  • South Africa
  • Indonesia
  • United Arab Emirates
  • Ghana
  • Côte d’Ivoire
  • Egypt
  • Argentina
  • Malaysia
  • Peru
  • Tanzania
  • Guatemala
  • Kenya
  • Saudi Arabia
  • Senegal
  • Morocco
  • Cambodia
  • Israel
  • Sri Lanka
  • Italy
  • Brazil
  • Qatar
  • United Kingdom
  • Ecuador
  • Nepal
  • Turkey
  • Bolivia
  • Singapore
  • Hong Kong
  • Costa Rica
  • United States
  • Chile
  • Portugal
  • Spain
  • Oman
  • Australia
  • Canada
  • Kuwait
  • Belgium
  • Ireland
  • Germany
  • Jordan
  • Bangladesh
  • Pakistan
  • France
  • Philippines
  • Thailand

Watch it work

See WhatsApp forms in action

A form built, sent and answered inside one chat.

Everything you need to collect better data

Create the form, watch the responses and act on every answer.

Form builder

Create interactive forms without coding

No technical knowledge needed. Build a WhatsApp form in the builder, publish it and start collecting responses.

  • Eight question types: text, email, phone, choice, rating, date, file upload, signature
  • Skip logic: show or hide a question based on an earlier answer
  • Your own logo, colours and wording
  • One-click publishing

Analytics

Track every response as it arrives

See how each form performs: completion, response times and where people drop off. Get notified when a form is submitted.

  • Notifications by email, SMS or webhook
  • Completion, average time and drop-off by question
  • Export to CSV, Excel or Google Sheets, or connect by API
  • Filter and search the responses

Automation

Automate follow-ups and connect your tools

Set automatic responses based on the answers. Route leads to the sales team, send a thank-you message or start a workflow in the tools you already use.

  • Automatic responses that depend on the answers
  • Sync with HubSpot, Salesforce, Pipedrive and more through Zapier
  • Webhooks for your own systems
  • Lead scoring and routing to sales team members
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  • 0% markup fees
  • Official WhatsApp API
  • Meta Business Partner

Use cases

A form for every job

Five ways businesses use WhatsApp forms. Pick one to see the form.

Lead qualification

Lead capture and qualification

Qualify prospects with a few questions before they reach your sales team, then score the lead and route it to the right salesperson.

  • Lead scoring from the answers
  • Automatic routing to sales team members
  • CRM records filled in with the answers

Feedback

Feedback after a purchase

Send a feedback form after a purchase or a delivery. Collect ratings, reviews and suggestions.

  • Sent automatically after a purchase
  • Star ratings and open feedback
  • Alerts on negative feedback so you can follow up

Event registration

Event registration

Collect registrations with your own fields for dietary needs, session choices and contact details, and confirm automatically.

  • Automatic confirmations and calendar invites
  • Capacity limits with a waitlist
  • A reminder message before the event

Support tickets

Support tickets from the chat

Customers open a support ticket in WhatsApp. The issue is categorised and routed to the right member of the support team.

  • A ticket created in your helpdesk
  • Routing by priority to an available agent
  • Escalation rules

Custom orders

Product customisation and orders

Build order forms with product options and add-ons, and take the order inside the conversation.

  • Prices that follow the selections
  • Stock checked before the order
  • An order confirmation with tracking

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Customer stories

Success stories speak louder

The best way to show our commitment is through the people who work with us.

Robert JohnsonTechnology Industry Sales Recruiter, Inspiria Search

WhatChimp is very capable of sending bulk messages on WhatsApp at a very good price point. Thanks to Gopu from WhatChimp for all the support while setting up my account.
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Pulkit GuptaFounder, E-Startup India

Our ads now take people straight to WhatsApp, and WhatChimp’s chatbot takes over: it asks the right questions, qualifies them and routes them to our team.
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  • +75%Increase in customer engagement

    Using WhatChimp for my clients’ lead nurturing has been a game-changer. The transparent pricing and user-friendly interface made it easy to set up, and we’ve seen significantly better responses and engagement rates. Highly recommend!

    Rohan ChaubeyStartup Growth Advisor

  • +65%Reduction in response time

    We’ve seen significantly improved response times and higher customer satisfaction rates. The ability to personalize messages and automate responses has streamlined our support. WhatChimp has become an essential tool for our customer support.

    Ritwik AhlawatSaaS Founder

  • +70%Increase in campaign reach

    We were constantly seeking a reliable communication solution for our clients that wouldn’t lead to banned numbers or exorbitant costs. WhatChimp has been instrumental in managing our bulk messaging campaigns. It’s incredibly user-friendly and efficient.

    Pulkit GuptaBusiness Growth Consultant

From 2,742+ happy customers

Your customers are on WhatsApp. Are you?

Get started with WhatsApp marketing today and supercharge your customer engagement.

  • 0% markup fees
  • Official WhatsApp API
  • Meta Business Partner

Start today

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