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Frequently Asked Questions
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Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.
Yes, WhatChimp offers the official WhatsApp Business API, which allows businesses to connect with their customers on WhatsApp in a more professional and scalable way. Our platform integrates seamlessly with WhatsApp's official API to ensure compliance and reliable messaging without any markup fees
No, you won’t get banned for using WhatChimp. We adhere to WhatsApp’s guidelines and use the official WhatsApp Business API, ensuring that all messages are sent within WhatsApp’s policies, avoiding spammy behaviors that lead to bans.
To use WhatChimp, you’ll need a GST Number and a verified Phone Number to register your WhatsApp Business account on our platform.
No, and that’s a good news for you!
Our tool uses the official WhatsApp Cloud APIs that any business can access directly without going through a BSP.
You can generate the API credentials directly from the WhatsApp portal and either build your own custom system to send and receive messages or use a pre-built tool like ours.
With us all you need to do is put those API credentials in and you’re ready to go with no coding knowledge required on your end.
Not just that, as you manage the APIs directly you have full control over the billing of your API usage so no need to pay the extra 15 – 20% premium that the BSPs charge on top of WhatsApp’s default per-conversation pricing.
So you more control and you save more with us!