WhatChimp for Support
Make WhatsApp your #1 support channel
Help your team resolve customer queries and keep every conversation organised in WhatsApp, with AI that does its share.
- A shared inbox, so no message is missed
- Number masking that protects customer privacy
- Chatbots that handle the common questions
- AI rewriting for clear, professional replies
Trusted by businesses in 90+ countries
Proudly used by small businesses and large enterprises worldwide
India- Mexico
- Colombia
- Nigeria
- South Africa
- Indonesia
- United Arab Emirates
- Ghana
- Côte d’Ivoire
- Egypt
- Argentina
- Malaysia
- Peru
- Tanzania
- Guatemala
- Kenya
- Saudi Arabia
- Senegal
- Morocco
- Cambodia
- Israel
- Sri Lanka
- Italy
- Brazil
- Qatar
- United Kingdom
- Ecuador
- Nepal
- Turkey
- Bolivia
- Singapore
- Hong Kong
- Costa Rica
- United States
- Chile
- Portugal
- Spain
- Oman
- Australia
- Canada
- Kuwait
- Belgium
- Ireland
- Germany
- Jordan
- Bangladesh
- Pakistan
- France
- Philippines
- Thailand
India
Mexico
Colombia
Nigeria
South Africa
Indonesia
United Arab Emirates
Ghana
Côte d’Ivoire
Egypt
Argentina
Malaysia
Peru
Tanzania
Guatemala
Kenya
Saudi Arabia
Senegal
Morocco
Cambodia
Israel
Sri Lanka
Italy
Brazil
Qatar
United Kingdom
Ecuador
Nepal
Turkey
Bolivia
Singapore
Hong Kong
Costa Rica
United States
Chile
Portugal
Spain
Oman
Australia
Canada
Kuwait
Belgium
Ireland
Germany
Jordan
Bangladesh
Pakistan
France
Philippines
Thailand
Around the clock
Stay connected with customers on WhatsApp, day and night
Customers do not wait for business hours. Wherever they find you, the question lands in WhatsApp and gets an answer.
Social media
Short wa.me links in your bio, posts and stories.
Packaging and print
WhatsApp QR codes on packaging, brochures and flyers.
Click to WhatsApp ads
Ads on Facebook and Instagram that open a chat in one tap.
Your website
A WhatsApp chat button for the people visiting your site.
Customer queries on WhatsApp
- An AI Agent for the frequent questions
- Chatbots for specific queries
- Your team for everything else
Support tools built for teams
Work together, automate the routine and keep customer data safe.
Shared inbox
Work together in one inbox
Your whole team sees every customer message as it arrives. Assign chats, tag a teammate for help and always know who is handling what.
- Every customer message in one place
- Assign each chat to the right person
- Tag teammates without forwarding messages
- Read the full history before you reply
Number masking
Keep customer numbers hidden from your team
Number masking hides your customers’ real WhatsApp numbers from your agents, so every conversation stays inside your company’s own system.
- Agents cannot view or save customer numbers
- No direct contact outside your systems
- Sensitive data protected at every step
- Control over who talks to your customers
AI chatbot
Answer the common questions 24/7
Chatbots answer frequently asked questions at once, which leaves your team the time for the complex issues.
- Instant replies to frequent questions
- Less volume from repeat queries
- Bots shaped to your own support needs
- Available to your customers 24/7
AI rewriting
Make every reply clear and on brand
AI rewrites a drafted reply so it reads clearly and professionally, with no extra effort from your team.
- Clear, professional replies in one click
- One brand voice across every message
- Less time spent drafting
- Better communication for every customer
AI training
Teach the AI your business
Train the AI on your website, your PDFs and your FAQs, so it understands context and intent and answers the way your business would.
- AI that understands your support context
- Sharper intent detection for precise replies
- More support tasks handled automatically
- Add new material as your business changes
- 0% markup fees
- Official WhatsApp API
- Meta Business Partner
More you can do with WhatChimp for Support
- Multiple agentsAdd your team and answer side by side.
- Smart agent routingEach chat goes to the right agent by itself.
- AI intent detectionSee what a customer needs before you reply.
- Number maskingPrivate numbers stay private.
- Customer overviewEvery past interaction with a customer in one view.
- Ticket trackingFollow each support request through to its close.
Customer stories
Success stories speak louder
The best way to show our commitment is through the people who work with us.
Robert JohnsonTechnology Industry Sales Recruiter, Inspiria Search
WhatChimp is very capable of sending bulk messages on WhatsApp at a very good price point. Thanks to Gopu from WhatChimp for all the support while setting up my account.View on LinkedIn
Pulkit GuptaFounder, E-Startup India
Our ads now take people straight to WhatsApp, and WhatChimp’s chatbot takes over: it asks the right questions, qualifies them and routes them to our team.View on LinkedIn
+75%Increase in customer engagement
Using WhatChimp for my clients’ lead nurturing has been a game-changer. The transparent pricing and user-friendly interface made it easy to set up, and we’ve seen significantly better responses and engagement rates. Highly recommend!
Rohan ChaubeyStartup Growth Advisor+65%Reduction in response time
We’ve seen significantly improved response times and higher customer satisfaction rates. The ability to personalize messages and automate responses has streamlined our support. WhatChimp has become an essential tool for our customer support.
Ritwik AhlawatSaaS Founder+70%Increase in campaign reach
We were constantly seeking a reliable communication solution for our clients that wouldn’t lead to banned numbers or exorbitant costs. WhatChimp has been instrumental in managing our bulk messaging campaigns. It’s incredibly user-friendly and efficient.
Pulkit GuptaBusiness Growth Consultant
Frequently asked questions
We’re here to answer all your questions
What teams ask before they start. Can’t find your answer? See every question or chat with our team.
How can WhatChimp improve my customer support on WhatsApp?
WhatChimp keeps every WhatsApp conversation in a shared inbox, answers at once with AI chatbots, and masks phone numbers to protect customer privacy. Together they help your team reply faster and with less effort.
What is a shared inbox, and why does my support team need one?
A shared inbox lets your whole support team see and manage every customer chat in one place. No message is missed, it is clear who owns each chat, and working together leads to faster resolutions.
How does number masking protect my customers’ privacy?
Number masking hides your customers’ real phone numbers from your support staff. That prevents direct contact outside your systems and keeps sensitive information safe through the whole support process.
Can WhatChimp’s chatbots handle complex customer queries?
The chatbots are built to automate common questions and routine tasks, which takes work off your team. A more complex query is handed to a human agent, who continues the same conversation.
How does AI rewriting help customer communication?
AI rewriting refines a reply for clarity, a professional tone and a consistent voice. Customers get a better answer, and your team spends less time drafting.
How is the AI trained to understand my business?
You train the AI on your own material, such as your website, your PDFs and your FAQs. That makes it more accurate at recognising intent and at giving answers that fit your business.
Your customers are on WhatsApp. Are you?
Get started with WhatsApp marketing today and supercharge your customer engagement.
- 0% markup fees
- Official WhatsApp API
- Meta Business Partner
