Whatchimp for Support
Make WhatsApp Your #1 Customer Support Channel with AI That Delivers
Empower your team to resolve customer queries and keep every conversation organized in WhatsApp.
- Shared inbox so your team never misses a message
- Number masking to protect customer privacy
- Smart chatbots to handle common queries
- AI rewriting for clear, professional replies
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Faster replies
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Organized chats
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Protected data
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Trained AI
Stay Connected with Customers on WhatsApp Around the Clock
Your customers don’t wait for business hours, and neither should your support. With Whatchimp, every WhatsApp chat becomes a direct line to instant answers, automated replies, and real conversations at any time of day.
Power Your Support with WhatsApp Features Designed for Teams
Whatchimp equips your support team with essential tools that simplify managing WhatsApp conversations at scale. From collaboration to automation and privacy, these features help your team respond quickly, keep data safe, and deliver smarter support every time.
Shared Inbox
Work Together in One Unified Inbox
Give your whole team access to one inbox where every customer message is visible in real time. Assign chats, tag teammates for help, and never lose track of conversations or who’s handling what.
- Access all customer messages in one place to prevent missed queries.
- Assign conversations to the right team member for faster resolution.
- Tag teammates to collaborate without forwarding messages.
- Review full chat history for context before responding.
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Faster replies
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Team visibility
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Smooth handoffs
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Full context
Number Masking
Keep Customer Numbers Hidden from Your Team
Number masking hides your customers’ real WhatsApp numbers from your sales or support agents. This prevents private contact, protects sensitive data, and keeps all communication controlled and secure within your company.
- Mask customer numbers so agents cannot view or save them.
- Eliminate risks of direct contact outside company systems.
- Secure sensitive data at all stages of support.
- Build trust by maintaining control over communications.
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Secure data
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Privacy protection
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Controlled contact
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Reduced risk
AI Chatbot
Automate Common Queries 24/7 With AI Chatbot
Set up chatbots to answer frequently asked questions instantly. Free your support team to focus on complex issues by automating common conversations and ticket closures.
- Deliver instant replies to frequently asked questions.
- Lower support volume by automating repetitive queries.
- Easily customize bots to fit your support needs.
- Provide 24/7 availability for customers.
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Fast answers
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Load reduction
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Custom flows
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Always on
AI Rewriting
Improve Message Clarity and Tone
Use AI to rewrite customer replies clearly and professionally. Make every message thoughtful and on brand without extra effort from your team.
- Generate clear and professional responses instantly.
- Maintain consistent brand voice in all messages.
- Reduce time spent drafting replies.
- Improve overall customer communication quality.
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Polished replies
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Time saver
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Brand voice
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Better experience
AI Training
Teach AI to Support Your Unique Needs
Train AI models on your specific customer interactions so the system understands context and intent better. This leads to smarter automation and responses tailored to your business.
- Customize AI to understand your specific support context.
- Enhance intent detection for precise replies.
- Automate more support tasks efficiently.
- Enable continuous AI learning from ongoing interactions.
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Custom AI
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Better Intent
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Smarter replies
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Continuous learning
Discover What You Can Do with Whatchimp for Support
Customer Stories
Success stories speak louder
The best way to showcase our commitment is through the experiences and stories of those who have partnered with us.
Using WhatChimp for my clients' lead nurturing has been a game-changer. The transparent pricing and user-friendly interface made it easy to set up, and we've seen significantly better responses and engagement rates. Highly recommend!
Rohan Chaubey
Startup Growth Advisor
Increase in customer engagement
We've seen significantly improved response times and higher customer satisfaction rates. The ability to personalize messages and automate responses has streamlined our support processes. WhatChimp has become an essential tool for enhancing our customer support.
Ritwik Ahlawat
SaaS Founder
Reduction in response time
We were constantly seeking a reliable communication solution for our clients that wouldn't lead to banned numbers or exorbitant costs. WhatChimp has been instrumental in managing our bulk messaging campaigns. It's incredibly user-friendly and efficient.
Pulkit Gupta
Business Growth Consultant
Increase in campaign reach
Frequently Asked Questions
We're here to answer all your questions
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.
Whatchimp centralizes all WhatsApp conversations in a shared inbox, uses AI-powered chatbots for instant replies, and includes number masking to protect customer privacy. Together, these features help your team respond faster and more efficiently.
A shared inbox allows your entire support team to access and manage all customer chats in one place. It prevents missed messages, clarifies ownership, and streamlines collaboration for faster resolutions.
Number masking hides customers’ real phone numbers from your support staff, preventing unauthorized direct contact and safeguarding sensitive information throughout the support process.
Whatchimp chatbots are designed to automate common questions and routine tasks, reducing workload for your team. More complex queries can be seamlessly escalated to human agents for personalized support.
AI rewriting helps your support team by refining replies for clarity, professionalism, and consistent tone, resulting in better customer experience and saving time on drafting responses.
Whatchimp’s AI can be trained using your unique customer interaction data, which improves its accuracy in recognizing intent and automating responses tailored to your business model.
Start Today
Your Customers are on WhatsApp! Are You?
Get started with WhatsApp Marketing today and
supercharge your customer engagement!
