WhatsApp Chatbot
Answer and guide customers with WhatsApp chatbots
Build bots that reply to the words customers use, ask the follow-up questions, save the answers and send them to your CRM.
- Instant replies to the words customers use
- Follow-up questions that find out what they need
- Customer details sent to your CRM
- Conversations keep going outside business hours
Trusted by businesses in 90+ countries
Proudly used by small businesses and large enterprises worldwide
India
Mexico
Colombia
Nigeria
South Africa
Indonesia
United Arab Emirates
Ghana
Côte d’Ivoire
Egypt
Argentina
Malaysia
Peru
Tanzania
Guatemala
Kenya
Saudi Arabia
Senegal
Morocco
Cambodia
Israel
Sri Lanka
Italy
Brazil
Qatar
United Kingdom
Ecuador
Nepal
Turkey
Bolivia
Singapore
Hong Kong
Costa Rica
United States
Chile
Portugal
Spain
Oman
Australia
Canada
Kuwait
Belgium
Ireland
Germany
Jordan
Bangladesh
Pakistan
France
Philippines
Thailand
Watch it work
Automate engagement with WhatsApp chatbots
A bot built from the first trigger to the last reply.
Everything a bot needs to do the routine work
Triggers, questions, saved answers, follow-ups, live data, AI and conditions, in one builder.
Bot builder
Set up bots that answer and guide customers
Create bots that respond to the keywords customers use. The bot asks the follow-up questions, saves the answers and sends them to your CRM.
- Instant replies to keywords
- Guided choices that find out what a customer needs
- Conversations that continue while you are away
Input flow
Collect customer info and export it automatically
Set up questions for your customers and save their answers as they reply. Export the responses to a sheet or send them to your CRM with a webhook.
- Customer details gathered with simple questions
- Responses sent to a sheet for tracking
- A webhook to sync with your CRM
Follow-up sequences
Automate follow‑ups to keep the conversation going
Set follow-up messages to reach customers at the right time, inside the 24-hour window or after it, without having to remember each step.
- Messages scheduled to go out by themselves
- Conversations kept active after the 24-hour window
- Reminders and updates without extra effort
API integration
Pull customer data straight into your bot flow
Use the API to fetch customer data from your other tools and save it in WhatChimp, so the bot answers with the latest details.
- Customer data brought into the flow with no manual steps
- Customer records kept together in WhatChimp
- Replies personalised with the latest details
AI replies
Automate replies with ChatGPT-powered AI
Let AI handle the routine questions. With ChatGPT, your bot gives accurate, friendly answers straight away.
- Fast replies that keep customers engaged
- The same helpful answer for every customer
- Common questions answered without your team
Conditions
Tailor replies with condition checks
Add condition checks to a flow to send customers down the right path based on their answers, with different replies or different options.
- A different path for each answer
- The flow adjusts as the customer replies
- Customers reach the right information without extra steps
- 0% markup fees
- Official WhatsApp API
- Meta Business Partner
What you can do
What teams do with WhatsApp chatbots
The same builder, three different jobs.
Automated customer support
Answer customer questions instantly and resolve issues quickly.
Lead generation
Capture and qualify leads with a chatbot, for a steady flow of potential customers.
Interactive marketing
Promote products, services and offers through a conversation.
Works even better with
- AI AgentAn AI agent that knows your business.
- WhatsApp formsCollect answers with forms in the chat.
- Appointment bookingLet customers book on WhatsApp.
- Bulk broadcastingOne message to a whole list, or to a segment.
- Shared inboxYour whole team in one WhatsApp inbox.
- Click to WhatsApp adsAds that open a WhatsApp conversation.
Customer stories
Success stories speak louder
The best way to show our commitment is through the people who work with us.
Robert JohnsonTechnology Industry Sales Recruiter, Inspiria Search
WhatChimp is very capable of sending bulk messages on WhatsApp at a very good price point. Thanks to Gopu from WhatChimp for all the support while setting up my account.View on LinkedIn
Pulkit GuptaFounder, E-Startup India
Our ads now take people straight to WhatsApp, and WhatChimp’s chatbot takes over: it asks the right questions, qualifies them and routes them to our team.View on LinkedIn
+75%Increase in customer engagement
Using WhatChimp for my clients’ lead nurturing has been a game-changer. The transparent pricing and user-friendly interface made it easy to set up, and we’ve seen significantly better responses and engagement rates. Highly recommend!
Rohan ChaubeyStartup Growth Advisor+65%Reduction in response time
We’ve seen significantly improved response times and higher customer satisfaction rates. The ability to personalize messages and automate responses has streamlined our support. WhatChimp has become an essential tool for our customer support.
Ritwik AhlawatSaaS Founder+70%Increase in campaign reach
We were constantly seeking a reliable communication solution for our clients that wouldn’t lead to banned numbers or exorbitant costs. WhatChimp has been instrumental in managing our bulk messaging campaigns. It’s incredibly user-friendly and efficient.
Pulkit GuptaBusiness Growth Consultant
Your customers are on WhatsApp. Are you?
Get started with WhatsApp marketing today and supercharge your customer engagement.
- 0% markup fees
- Official WhatsApp API
- Meta Business Partner