Corporate excellence depends heavily on exceptional customer service during the present digital age characterized by rapid development. The modern customer support methods which combine phone calls along with emails prove both inefficient and costly for businesses. The transformation of customer-business communication happens through WhatsApp Chatbots for Customer Service which provides this essential technology. The enormous […]
How to Handle WhatsApp Conversations with the Live Chat Dashboard
Learn how to manage customer support and follow-ups using the Live Chat Dashboard. Explore features like sending messages, organizing chats, and resolving conversations. Prerequisites Before you start, ensure you have: Table of Contents What is WhatChimp Live Chat? WhatChimp’s Live Chat is a powerful tool for managing customer conversations on WhatsApp. It’s divided into three […]
How to Manage Custom Fields and Labels
Custom fields and labels help you organize and segment your subscribers effectively. Custom fields allow you to store additional information about subscribers, enabling better personalization in your campaigns. Labels help categorize subscribers into different groups, making it easier to filter and target them in messaging campaigns. This guide will walk you through the steps to […]