Zapier integration

Send a WhatsApp message from any app on Zapier

WhatChimp is on Zapier. Whatever starts your Zap, a form, a payment, a new deal, it can end with a WhatsApp message to the customer and an up-to-date contact in WhatChimp.

  • WhatChimp actions ready to use in any Zap
  • Send approved templates to any phone number
  • Create, find and update contacts and labels
  • Built in Zapier’s editor, with no code
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Watch it work

See the integrations in action

A walkthrough of WhatChimp’s integrations, Zapier included.

What a Zap can do in WhatChimp

Use one action, or chain several in the same Zap.

Send messages

End any Zap with a WhatsApp message

When something happens in one of your apps, Zapier tells WhatChimp to send an approved template to that person’s number.

  • Works with any app that can start a Zap
  • You pick the template and the phone number field
  • Free-text messages too, inside the 24-hour window

Keep contacts in sync

Every new lead becomes a WhatChimp contact

Create a subscriber the moment a lead appears anywhere else, or find the one you already have and update it.

  • Find or create, so nobody is added twice
  • Update the name and the label as things change
  • Create labels and read your label list from the Zap

Hand over to your team

Put the right person on the chat

A Zap can assign the conversation to a teammate, so a hot lead from another tool is answered by the person who owns it.

  • Assign by the rules you already keep in your other tools
  • The teammate sees the chat in the shared inbox
  • The customer keeps talking to the same number
See the shared inbox

Events from WhatChimp

Start a Zap from a WhatsApp event

WhatChimp’s listing on Zapier has actions, not triggers. To start a Zap from WhatsApp, point a WhatChimp webhook at Webhooks by Zapier.

  • Incoming messages, button clicks and form submissions
  • Catalog orders and appointment bookings
  • Each event arrives in Zapier as a webhook
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  • 0% markup fees
  • Official WhatsApp API
  • Meta Business Partner

What it supports

WhatChimp actions on Zapier

The actions on WhatChimp’s Zapier listing.

Messages, team and labels

Reach the customer, route the chat, organise who is who.

  • Send Template MessageAn approved template, to any phone number.
  • Send MessageFree text, inside the 24-hour window.
  • Add Chat to Team MemberHand the conversation to a teammate.
  • Create a LabelAdd a new label from the Zap.
  • Get Labels’s ListRead the labels you have.

Subscribers

Keep your contact list current.

  • Create SubscriberAdd a new contact.
  • Find SubscriberLook one up by phone number.
  • Find or Create SubscriberUse the contact if it exists, add it if not.
  • Update SubscriberChange the name, gender or label.
  • Get Subscriber’s ListRead your contacts.
See WhatChimp on Zapier

Works even better with

Customer stories

Success stories speak louder

The best way to show our commitment is through the people who work with us.

Pulkit GuptaFounder, E-Startup India

Our ads now take people straight to WhatsApp, and WhatChimp’s chatbot takes over: it asks the right questions, qualifies them and routes them to our team.
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  • +75%Increase in customer engagement

    Using WhatChimp for my clients’ lead nurturing has been a game-changer. The transparent pricing and user-friendly interface made it easy to set up, and we’ve seen significantly better responses and engagement rates. Highly recommend!

    Rohan ChaubeyStartup Growth Advisor

  • +65%Reduction in response time

    We’ve seen significantly improved response times and higher customer satisfaction rates. The ability to personalize messages and automate responses has streamlined our support. WhatChimp has become an essential tool for our customer support.

    Ritwik AhlawatSaaS Founder

  • +70%Increase in campaign reach

    We were constantly seeking a reliable communication solution for our clients that wouldn’t lead to banned numbers or exorbitant costs. WhatChimp has been instrumental in managing our bulk messaging campaigns. It’s incredibly user-friendly and efficient.

    Pulkit GuptaBusiness Growth Consultant

Frequently asked questions

We’re here to answer all your questions

What teams ask before they start. Can’t find your answer? See every question or chat with our team.

Do I need to code to use WhatChimp with Zapier?

No. You build the Zap in Zapier’s editor: choose what starts it, then choose a WhatChimp action and map the fields.

What can a Zap do in WhatChimp?

Send a template message or a free-text message, create, find and update subscribers, create and list labels, and assign a chat to a team member.

Can a WhatsApp event start a Zap?

Yes, through a webhook. WhatChimp’s Zapier listing has actions only, so you point a WhatChimp webhook, for an incoming message, a button click, a form or an order, at Webhooks by Zapier.

Can I send any message I like?

Outside the 24-hour window WhatsApp only allows approved templates, so use Send Template Message. Free text with Send Message works while the customer’s 24-hour window is open.

Which apps can I connect?

Any app on Zapier that can start a Zap. Zapier’s own site lists them.

From 2,742+ happy customers

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  • 0% markup fees
  • Official WhatsApp API
  • Meta Business Partner

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