Omnichannel Inbox

Instagram, Facebook and WhatsApp in one inbox

Bring all your conversations into a single inbox. Reply faster and keep track of every customer.

Every chat in a single, easy dashboard
AI helps you reply more quickly and accurately
Full conversation history for context
Auto translation to chat in any language

From 2,742+ happy customers

Trusted by businesses in 90+ countries

Proudly used by small businesses and large enterprises worldwide

India
Mexico
Colombia
Nigeria
South Africa
Indonesia
United Arab Emirates
Ghana
Côte d’Ivoire
Egypt
Argentina
Malaysia
Peru
Tanzania
Guatemala
Kenya
Saudi Arabia
Senegal
Morocco
Cambodia
Israel
Sri Lanka
Italy
Brazil
Qatar
United Kingdom
Ecuador
Nepal
Turkey
Bolivia
Singapore
Hong Kong
Costa Rica
United States
Chile
Portugal
Spain
Oman
Australia
Canada
Kuwait
Belgium
Ireland
Germany
Jordan
Bangladesh
Pakistan
France
Philippines
Thailand

Watch it work

See the omnichannel inbox in action

Three channels, one place to answer them.

One place for every conversation

Read, assign, tag and automate, whichever channel the message came from.

Unified communication hub

One dashboard for multi-channel conversations

Keep all your customer conversations in one place. Manage WhatsApp, Instagram and Facebook Messenger messages from a single dashboard.

Every message in one interface
Chats assigned to team members for faster replies
Conversations organised with filters

Chatbots on every channel

Automate the routine with multi-channel chatbots

Chatbots handle routine questions and tasks on every channel, so your team can focus on what needs a person.

Instant, automatic answers
Customer details collected in the chat
Enquiries directed to the right team member

See WhatsApp chatbots

Chat assignment

Assign chats across your team

Make sure no message goes unanswered. Share the workload, reply faster and let team members work together on a conversation.

Several agents can step in, so customers do not wait
Chats distributed among team members
Agents work together to resolve an enquiry

See the shared inbox

Find important chats faster with tags

Organise and filter chats by tags and jump straight to the conversations you need: support, sales or follow-ups.

Chats tagged by topic or customer need
The right chats without endless scrolling
Chats assigned and found by tag

Welcome and out-of-office

Answer every first message, day or night

Automatic welcome and out-of-office messages make sure every message gets a quick reply and customers know when to expect you.

A personal welcome sent instantly
Out-of-office replies that set expectations
Pictures and video in your replies

Instagram to WhatsApp

Drive leads from Instagram DMs to WhatsApp

Capture leads in Instagram DMs and move them to WhatsApp, where you can keep the conversation going.

Phone numbers collected from Instagram DMs
Your contact list built in the dashboard
Leads followed up with personal WhatsApp messages

Give Me Instant Access

0% markup fees
Official WhatsApp API
Meta Business Partner

What you get

Instagram and Facebook Messenger, built into your business communication

Manage messages, automate replies and keep every customer engaged from one platform.

Unified inbox
Messages from Instagram, Facebook Messenger and WhatsApp in one inbox that is easy to manage.
Automated responses
Auto-replies make sure customers hear back straight away, even outside business hours.
AI chatbots
Chatbots handle common enquiries and free your team for more complex work.
Custom greetings
Welcome every new message with a personal greeting.
Rich media
Engage customers with videos, images and other media.
Analytics dashboard
Track engagement and conversation history to refine how you communicate.

Works even better with

Customer stories

Success stories speak louder

The best way to show our commitment is through the people who work with us.

Pulkit GuptaFounder, E-Startup India

Our ads now take people straight to WhatsApp, and WhatChimp’s chatbot takes over: it asks the right questions, qualifies them and routes them to our team.

View on LinkedIn

+75%Increase in customer engagement
Using WhatChimp for my clients’ lead nurturing has been a game-changer. The transparent pricing and user-friendly interface made it easy to set up, and we’ve seen significantly better responses and engagement rates. Highly recommend!
Rohan ChaubeyStartup Growth Advisor
+65%Reduction in response time
We’ve seen significantly improved response times and higher customer satisfaction rates. The ability to personalize messages and automate responses has streamlined our support. WhatChimp has become an essential tool for our customer support.
Ritwik AhlawatSaaS Founder
+70%Increase in campaign reach
We were constantly seeking a reliable communication solution for our clients that wouldn’t lead to banned numbers or exorbitant costs. WhatChimp has been instrumental in managing our bulk messaging campaigns. It’s incredibly user-friendly and efficient.
Pulkit GuptaBusiness Growth Consultant

From 2,742+ happy customers

Your customers are on WhatsApp. Are you?

Get started with WhatsApp marketing today and supercharge your customer engagement.

0% markup fees
Official WhatsApp API
Meta Business Partner

Start today