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Guidelines for Utility and Marketing Templates in Whatchimp
Last Updated: 21 February 2025WhatsApp Business allows businesses to communicate with customers through the Whatchimp platform. To ensure messages are effective and comply with WhatsApp policies, businesses must use approved message templates for different types of communications. Utility Templates Utility templates are pre-approved messages designed for transactional updates, such as confirmations, changes, or suspensions related to a specific transaction...
Common Error Codes and solutions
Last Updated: 18 February 2025Fixing Payment Method Error (Code: 131042) Error Message: “Message failed to send because there were one or more errors related to your payment method.” This error happens when there is an issue with the payment method linked to your WhatsApp Business Account. Common Reasons for This Error: Solution 1: Check if a Payment Method is...
Why Your Messages Aren’t Sending & How to Fix It
Last Updated: 18 February 2025If your messages aren’t getting delivered, here’s how you can check and fix the issue. Steps to Check & Fix Message Issues 1. Check a Number That Didn’t Receive the Message Search for a phone number where your message wasn’t delivered. 2. Confirm the Number You’re Sending From Make sure you’re sending from the correct...
How to Build Automatic Follow-Up Chatbots on WhatsApp
Last Updated: 14 February 2025In this tutorial, you will learn how to create an automatic follow-up chatbot for WhatsApp. This chatbot will help you engage with users who have shown interest in your product but haven’t completed the desired action, such as making a purchase. With automated follow-ups, you can increase conversions without manual intervention. Table of Contents 1....
How to Migrate Your WhatsApp Business API from Your Current BSP to Whatchimp
Last Updated: 14 February 2025Migrating your WhatsApp Business API (WABA) phone number from your current Business Service Provider (BSP) to Whatchimp is a straightforward process. This guide will walk you through the necessary steps, including deleting the phone number from your previous BSP and ensuring a smooth transition to Whatchimp. Follow the steps carefully to avoid interruptions in your...
How to Collect User Details Without Forms on WhatsApp
Last Updated: 13 February 2025Collecting user information is essential for businesses, but traditional forms can reduce engagement. WhatsApp input flow allows you to collect user details—such as emails, phone numbers, and business information—step by step within a chat. This method enhances user experience and streamlines data collection. In this guide, you will learn how to create an automated input...
How to Add Clickable CTA Buttons in WhatChimp
Last Updated: 13 February 2025Clickable CTA (Call-to-Action) buttons in WhatChimp help users engage with your chatbot seamlessly. These buttons can guide customers to take specific actions, such as responding to messages, signing up for sequences, or visiting external links. This tutorial will walk you through the process step by step, making it easy for beginners to implement interactive buttons...
How to Connect Zapier with WhatChimp to Send Collected Data in WhatsApp
Last Updated: 13 February 2025This guide will walk you through connecting Zapier with WhatChimp to send data collected via WhatsApp from WhatChimp to Zapier. By integrating WhatChimp with Zapier, you can send WhatsApp chatbot data or user input flow data to third-party applications for further processing. Table of Contents 1: Create a User Input Flow Campaign on WhatChimp Configure...
Recover Shopify Abandoned Carts with WhatsApp
Last Updated: 12 February 2025Abandoned carts are a major challenge for Shopify store owners, leading to lost sales. With WhatChimp, you can automate WhatsApp reminders to recover these carts and boost revenue. This guide walks you through setting up an automated WhatsApp abandoned cart recovery campaign. Table of Contents Integrate Shopify with WhatChimp Before setting up cart recovery messages,...
How to Integrate Shopify for WhatsApp Automation
Last Updated: 13 February 2025Integrating your Shopify store with WhatChimp allows you to automate customer interactions via WhatsApp. This includes abandoned cart recovery, order notifications, and cash-on-delivery verification—helping you improve customer engagement and boost sales. Steps to Integrate Shopify with WhatChimp How to Get the Shopify Admin Access Token Finalizing the Integration Now, your Shopify store is successfully connected...