How to Send Bulk Messages in WhatChimp with Image or Video

This guide will walk you through setting up a broadcast campaign in WhatChimp, from preparing your contact list to sending bulk messages with image or video attachments.

Table of Contents #

1. Preparing Subscriber List
   
2. Importing Subscribers
   
3. Types of Message Templates
   
4. How to Create a Media Message Template
   
5. Setting up a Broadcasting Campaign
   
6. Scheduling or Sending the Campaign
   
7. FAQs
   

Prerequisites #

• WhatsApp Business API must be connected to WhatChimp.
• Active WhatsApp Business API number.
• Clean contact list.
• Approved media message template (image or video).

1: Preparing Subscriber List #

• Ensure you have a clean, ready-to-import list of contacts.
• Prepare a spreadsheet with necessary contact details (name, phone number, etc.).
• Ensure the phone number column is accurate and formatted correctly.
• Download the spreadsheet as a CSV file from Google Sheets (UTF-8 encoding is required).
• Alternatively, you can import directly from your Google Sheet.
• Once imported, map the data to align the columns properly.
  
  

2: Importing Subscribers #

• Go to Subscriber Manager in your WhatChimp dashboard.
• Click Options and select Import Subscribers.
• Upload the CSV file or connect to Google Sheets.
• Map the data fields to match your columns correctly.
  
  
  
  

3: Types of Message Templates #

WhatChimp supports three types of message templates:

• Utility templates: For important updates like order confirmations, appointment reminders, or delivery notifications.
• Authentication (Auth/OTP) templates: For sending one-time passwords or login verifications.
  
• Marketing templates: For promotional content or announcements.
  

4: How to Create a Media Message Template #

1. Go to Bot Manager > Message Templates.
   
2. Click Create then select ‘Mixed Template’
   .
3. Fill in:
   • Header: Choose Image or Video.
   • Body: Write your message with optional custom fields.
   • Buttons (optional): Add call-to-action or quick reply buttons.
   • Template Name: Use lowercase and underscores instead of spaces.
     
     
4. Submit the template for approval.

5: Setting Up a Broadcast Campaign #

1. Navigate to Broadcasting in your WhatChimp dashboard.
2. Click Create
   
3. Name your campaign (e.g., “promo_with_Image”)
4. Select your target audience:
   • 24-Hour Window: For users who messaged within the last 24 hours.
   • Anytime Messaging: For all contacts using an approved template.
     
5. Use label IDs to narrow your audience.

6: Scheduling or Sending the Campaign #

1. Choose your approved media message template.
2. Upload the required image or video file:
   • Image: JPG, PNG, WEBP (Max: 5MB)
   • Video: MP4 (Max: 16MB)
3. Preview the full message with the media.
4. Choose:
   • Send Now
   • Schedule Later (Adjust time zone accordingly)
     
5. Click Save
   

Once sent, your campaign status will update in the dashboard.

7: FAQs #

Q: What if my media template is rejected?

• Review WhatsApp’s content guidelines, revise the media or text, and resubmit.

Q: Can I send messages with images or video without a template?

• No. All media messages require pre-approved templates.

Q: Q: How many media types can I include?

• One image or one video per message template.

Q: Can I preview media before sending?

• Yes, always preview the final message before scheduling or sending.

Use this guide to boost your marketing campaigns with rich, engaging media messages that get noticed and deliver results.