Encountering a greyed-out or missing “Start Verification” button in your Facebook Business Manager? Don’t worry—this guide will help you unlock and activate it quickly.
Why the Button Might Be Hidden #
Common reasons for a disabled verification button:
- Incomplete business information
- Missing Facebook page
- Unconfirmed account details
Prerequisites #
Before troubleshooting, ensure you have:
- An active Facebook Business Manager account
- A business website URL
- Business contact information
Table of Contents #
- Enabling the Verification Button
- Step-by-Step Process
- Common Challenges
- Verification Tips
- Frequently Asked Questions
Enabling the Verification Button: Key Steps #
Step 1: Connect Your Facebook Page #
- Visit Facebook Business Security Center. If the “Start Verification” button isn’t visible, proceed with the following steps.
- Navigate to Business Settings > Pages.
- Add your official business Facebook page
- Ensure you are an admin of the page
Step 2: Create an App ID #
- Navigate to the Apps section
- Click the “Add” button
- Select “Business” as the app type
- Add a business display name
Step 3: Complete App Setup #
- Fill out the required app information
- Add your business email
- Choose the appropriate business role
Step 4: Request Advanced Access #
- Go to App Review
- Search for “Live Video API”
- Request advanced access
- Complete the verification details
Step 5: Provide Business Information #
- Add a one-line business description
- Upload a short demo video
- Fill in all verification fields thoroughly
Common Challenges & Solutions #
- Slow verification process → Be patient, it can take several days
- Incomplete documentation → Ensure all required fields and documents are submitted
- Technical glitches → Try a different browser or clear your cache
Pro Tips for Smooth Verification #
- Use clear, professional language in all submissions
- Provide accurate business information
- Prepare all necessary documents in advance
- Be patient and review feedback carefully
Frequently Asked Questions (FAQs) #
Q: How long does verification take?
A: Typically 2-7 business days
Q: Is verification mandatory?
A: Not strictly, but it is recommended for full WhatsApp API access
Q: What if my verification gets rejected?
A: Review the feedback, correct any errors, and reapply